If you purchased your product outside of Europe, please contact your local distributor listed on the contact page of our website.
All VonZipper products are constructed with the highest quality optical materials. Every VZ frame is held to stringent quality control procedures to ensure that your VZ’s will not let you down. Although we tend to have more fun than we ought to, we pride ourselves on the quality and technology that goes into everything we make. VZ offers a limited warranty on defects in material and workmanship, when purchased from an authorized VonZipper dealer and with proof of purchase (receipt). VonZipper offers two (2) years guarantee * (from the date of purchase). Scratched lenses are not included in the warranty terms. So, don’t scratch em’. But if you do, we will be happy to sell you a new pair of shades.
VonZipper will not be liable, under any circumstances, for any incidental damages sustained in connection with this product. (We hope you had fun!!!). Any recovery may not be greater than the purchase price paid for this product. Do not manipulate nor adjust the fit of the frame. If you do, your warranty won’t be worth the paper it’s printed on.
Our lawyers told us to say this:
Some countries and states, however, do not allow the exclusion of limitation on how long an implied warranty lasts or allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which may vary from country to country. Read it, Live it, Know it.
And of course, our products comply with European directive 89/686/EEC and norm EN ISO 12312-1:2013. Duh!
To return a warranty product please contact firstname.lastname@example.org and we will get you sorted.
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